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Episode Info

Episode Info:

Today, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Dr. Andrew Petrosoniak, Emergency Physician and Trauma Team Leader at St. Michael’s Hospital.

When people come into emergency it’s often the worst day of their lives. For emergency physician and trauma team leader Dr. Andrew Petrosoniak, that’s what makes trauma care interesting and rewarding. He energizes teams and has built an international reputation around the value of in situ simulation as a quality improvement tool. Watching how people perform their jobs in the real work space and getting feedback enables Petrosoniak and his team to identify the latent safety threats and make changes before the patient ever arrives.



Key Takeaways:

[1:26] What drew Andrew to emergency medicine

[4:00] The factors that go into high-level team performance

[6:06] How working in New Zealand opened Andrew’s eyes to the value of simulation in improving systems and processes, beyond just being an educational tool

[10:50] Coping with resistance to simulation

[11:07] How to build support for simulation

[13:01] Using simulation to tackle one of the big challenges in trauma care – the massive transfusion protocol

[18:21] Why simulation is more effective than the classroom for teaching hands-on, technical skills

[20:41] The financial benefits of simulation

[23:08] How Andrew and the team are using the principles of design thinking to solicit feedback, understand what people need, build prototypes, and test new physical spaces at St. Mikes.

[25:50] If you can make the healthcare space work better for you, that impacts how patient care is delivered.

[27:20] Why Andrew is a big believer in including the perspectives of everyone who is part of the process.


Mentioned in this Episode:

St. Michael’s Hospital

Design Thinking

PDSA Cycle


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