Hack the Process: Mindful Action on Your Plans
About This Show
Hack the Process is a podcast about taking action on your plans, and building your business, your career, and your life around sustainable and satisfying systems that support mindful and meaningful progress.
Most Recent Episode
47 - How Customer Feedback Can Drive Your Business w/Gavin Zuchlinski on Hack the Process Podcast
When he started building Acuity Scheduler back in 2007, Gavin Zuchlinski was trying to help his mother solve scheduling problems for her massage business. But as more people started using the product, he listened to every piece of customer feedback, building a passionate user base, and a product that responded to the evolving small business market. In this episode, Gavin will tell us why he left a job he loved to turn his side hustle into a full time role, how growing up with entrepreneurial parents helped support his choices, and what the challenge is like when learning to delegate while growing the company he built from the ground up.