You don’t want to miss this episode! We’ll interview Bob Zimering who is the Senior Manager for what is essentially Amazon’s Lean Six Sigma effort. We cover an app that does your Excel work for you. We’ll find out what happens when you apply Lean Six Sigma to the streets of San Antonio and we’ll answer a learner’s question about communicating the purpose of improvement efforts. If this is your first visit to the cafe, where have you been?! Also Listen On: Timeline * 0:00 Appetizer of the Day * Kutools * 0:00 In the News * The City of San Antonio Improves Pothole Repair Problem by 480% * 0:00 Coupon Code * Special coupon code for all of our awesome listeners: 30% discount on all of our online training! * 0:00 Q&A * Whose responsibility is it to show the purpose of a project to the team members/those who are certified/sponsors/champions? * 0:00 Today’s Special * Interview with Bob Zimering – Senior Manager, Worldwide ACES (Amazon Customer Excellence System) * Expert Excerpts: Bob Zimering on Lean Six Sigma in Online Retail Thanks for Listening! Listen to more podcasts.