This is HCD - Human Centered Design Podcast
About This Show
This is HCD aims to educate and empower about human-centered design.
This podcast brings together thought-leaders from various disciplines such as service design, user experience, interaction design, and product management to discuss the craft, and to better understand what it means to work within a human-centric method.Read more »
Most Recent Episode
27. Sarah Richards 'Content Design. What is it? And why it's so f#cking important in the delivery of a product and service'
7 days ago
Hello and welcome to another episode of ‘This is HCD'. My name is Gerry Scullion and I'm a service design principal now based in Dublin, Ireland. Recently I caught up with Sarah Richards in London. Sarah's a founder of Content Design in London, an organisation focused on delivering content designed training courses as well as working with organisations to help build the content design function internally.
Sarah previously held the role of head content design within the GDS, the government digital services team for the gov.uk. And in this conversation we actually go back in time to discuss what that was like, working with people who had no idea what content design was and how Sarah worked around that. Also joining in in this conversation was Joris Beets, international service design director for EY Seren in London.
Sarah on Twitter
Content Design website
Buy 'Content Design' the book (Amazon UK)
Joris on Twitter
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