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Fringe Legal is a podcast discussing the future of the legal profession. Aimed at law firm leaders and influencers, each episode is a thoughtful discussion with a diverse range of voices about ideas impacting the evolution of the legal profession. Along the way, we’ll learn about challenges to be overcome, what’s worked in the past, and expert tips on what could make a difference in the future.Read more »

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Solving the Last Mile Problem for the Utilisation of Legal Technology

Oct 4 · 10 minutes

Ab: Hello everyone. And welcome to this experimental episode. And this episode will be using machine learning too. read out one of the articles I've written in the past. Probably will be getting a few of these in the coming months. So please do let me know what your thoughts are and excuse any mispronunciations from the ai you can find the full text of the article on fringe legal.com and as always love to hear your feedback. Enjoy.AI narrator 1: This is the audio version of an article, read by your friendly neighborhood artificial intelligence.AI narrator 2: Solving the Last Mile Problem for the Utilisation of Legal Technology The last mile is a concept that specifically focuses on the movement of goods or services from the distribution centre to the destination – this final aspect of the supply chain is often the most difficult and expensive than any other part of the supply chain.This article considers the last mile problem framed as the utilisation of technology at law firms, and how solving it could provide significant business benefits.The Multi-faceted Approach of Considering the Last Mile Problem The idea of the last mile was originally conceptualised around the delivery of telecommunications and electricity; since then it has been extended to many other verticals, and is commonly referenced with regards to logistics and transportation.The question we consider here is what is the last mile affecting the legal profession, and how should we start to solve it?The last mile is partly a matter of perspective – when considering the legal eco-system the problem to be solved depends on which part of the legal supply chain is considered – the delivery of legal service, the utilisation of technology, or one of the many other end points.The Promise of Significant Business Gains Regardless of which part of the value chain is considered from the perspective of a legal technology leader, the mandate should be to help the lawyer (the end user) finish their work quickly and with a high degree of competency.In this article we will demonstrate the value of solving the challenge of the last mile problem by focusing primarily on the utilisation of technology at law firms. My hope is that in working through this a mental framework can be constructed which can also be applied to other forums.Below we will define the problem, consider the benefits, and review some considerations for IT leaders and knowledge professionals. Delivery and Utilisation of Legal Technology There has been a boom in the number of technologies being offered to and implemented within law firms. This is particularly the case in large legal markets such as the USA and the UK. The same observation can be made of emerging legal tech markets such as Singapore, where initiatives promoted by the government and other agencies are ensuring a healthy appetite for law firms to obtain legal technology.Law firms are complex businesses with many moving parts, but they all want t...

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