In this episode of the ELH Podcast, I spend a few minutes discussing how communication technology has evolved over the years and why communication is so important. Despite all of the tools we have for communicating with people it is not uncommon for miscommunication to happen even more frequently than ever before. We typically forget that there is more to effectively relaying information than just what we say. Body language, tone, inflection, the words we choose all play a part in effectively communicating with others. Over the last few weeks I have participated in several meetings with groups of people from around the company. Most of the "issues" and difficulties arise from one main problem -- lack of clear communication. If we all take a little more time to make sure we use all of the communication skills AND tools, we stand a much better chance of being heard and understood.