Transaction Trending, a podcast by ETA
About This Show
Transaction Trending is a podcast powered by the Electronic Transactions Association, the trade association and the voice of the payments technology industry.
Join ETA CEO Jason Oxman, ETA VP of Industry Affairs Amy Zirkle and SVP of Government Affairs Scott Talbott twice a month for a look into the people, places and things that are shaping the payments technology industry, and our economy as a whole, for the better. We'll bring together diverse voices and perspectives, and explore a wide range of stories and trends.
Log onto transactiontrends.com for the latest on the podcast and other payments news, and be sure to subscribe on SoundCloud, Apple Podcasts, Google Play and other places you find podcasts.
Most Recent Episode
Episode 3: Digital Innovations and the Customer Experience with Amy Parsons, Discover
3 days ago
The payments experience is being shaped by digital innovations.
Stores are going cashless. One store is even cashier-less.
Where we once had to carry cash, or swipe an old-fashioned mag-stripe card, consumers today have a mind-boggling array of payment options.
And as we explore new ways to pay, payments technology companies need to stay at the leading-edge.
Today, a discussion about how the payments industry is deploying new acceptance technology for merchants, and how new players in payments are challenging the status quo.
Joining ETA CEO Jason Oxman on this episode is Amy Parsons, Senior Vice President and Head of Global Acceptance and Customer Experience at Discover Financial Services.
Amy has had a long and impactful career at Discover. As Head of Global Commerce, she helped build digital channels by integrating mobile wallets like Apple Pay into Discover’s network. She also oversaw Discover’s transition to EMV. Before that, she in Europe, bringing digital commerce capabilities to Discover’s international portfolio of merchants. And she presided over massive growth in U.S. acceptance at Discover - from 72 percent to 98 percent of merchants.