Danielle Storey is the co-owner of an award-winning international multi-million dollar family-run business, The Cartridge Family. The Cartridge Family is based in Melbourne servicing Australian and New Zealand businesses for over 16 years. She is also a professional speaker in business/marketing, sales/customer service and employee engagement. She is an experienced and skilled mentor as well as being a specialist in exhibiting and sponsorship management. A talented communicator, with proven management experience in the private business sector, she has a humorous and heart-warming personal story on which to base her ‘Million Dollar Relationships’ addresses. These sought-after strategies deliver easy-to-implement ideas which deliver genuine results. They form the basis of systems which create ‘Customer Delight’ – service with a “little bit extra”.