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Episode Info

Episode Info:

In a new weekly segment we've asked Kristi Faltorusso, VP of Customer Success at IntelliShift, to join us as we tackle Q&A that comes Inbound.  

Our goal: to give tactical, direct advice to customer success leaders. 

Today's segment: 

  • How can CSMs help launch a product
  • Transforming from bookings to customer success focus
  • Economics of a SaaS business and funding sources
  • Technology and content marketing helping long-tail retention

If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain:

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan:
Jeff Breunsbach:

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