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Episode Info

Episode Info:


In a new weekly segment we've asked Kristi Faltorusso, VP of Customer Success at IntelliShift, to join us as we tackle Q&A that comes Inbound.  

Our goal: to give tactical, direct advice to customer success leaders. 

Today's segment: 

  • How can CSMs help launch a product
  • Transforming from bookings to customer success focus
  • Economics of a SaaS business and funding sources
  • Technology and content marketing helping long-tail retention

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If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

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