Making the Brand- Customer Experience with Chris Brogan
About This Show
Making the Brand explores companies doing interesting work in the realm of brand building and customer experience. If you’ve got an innovative product or service that’s going to change a marketplace, that’s exciting. If you’re using new technology to drive better customer interaction (AI, chatbots, IoT, blockchain, video), that’s exciting. How will YOU grow your customer experience?
Most Recent Episode
Customer Engagment Technology - Don Schuerman at Pegasystems with Chris Brogan
3 days ago
Don Schuerman is CTO and VP of product marketing at Pegasystems. He's had a long run at the company with lots of roles, and now he's helping them guide their customers to big transformations around customer engagement. The system mixes artificial intelligence (AI), all kinds of cool interfaces, and some ideas you probably haven't seen in execution yet. There's a lot to absorb in this interview. Sponsor today? StudioPress Sites. It's what I am using in my new projects, what my parents and fiance use, and works great for improved SEO, solid security, and lots of WordPress goodness. Music provided by Epidemic Sound. Visit my website: http://chrisbrogan.com for more!