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Abhi Yadav is the founder and CTO of Zylotech, a company focused on A.I.-driven analytics that businesses can use to help efficiently retain customers and reduce churn. On this episode of IT Visionaries, Abhi explains what all of that means, and he dives into how the field of machine learning will continue to grow.

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

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