Call Center Crew - Avoid Pitfalls, Overcome Challenges, and SUCCEED!
About This Show
We live and thrive on the daily success of agents, supervisors, and leadership teams around the world. CCC Podcast will bring you interviews from top telecom and contact center professionals to help educate, empower and execute in the every day grind.Read more »
Most Recent Episode
2 Fundamental Principles in Operating a Call Center Team of Any Size
There are many principles and processes in operating a successful call center team. Landon Rich boils it down to the two most basic that are the KEY to winning with any team, in any location, handling any call type. Learn from his experience what works and what doesn't.Read more »