Call Center Crew - Avoid Pitfalls, Overcome Challenges, and SUCCEED!
About This Show
We live and thrive on the daily success of agents, supervisors, and leadership teams around the world. CCC Podcast will bring you interviews from top telecom and contact center professionals to help educate, empower and execute in the every day grind.
Most Recent Episode
2 Fundamental Principles in Operating a Call Center Team of Any Size
4 days ago
There are many principles and processes in operating a successful call center team. Landon Rich boils it down to the two most basic that are the KEY to winning with any team, in any location, handling any call type. Learn from his experience what works and what doesn't.
Rated 5 out of
Great info and guidance on a niche topic/industry!
Very engaging and easy to follow. I love that the audio is clean as well as when I have time I pop over to YouTube and watch the video version.
Date published: 2017-12-27