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Episode Info: Today on the Salesforce Admins Podcast, we're back with more of our live episode from TrailheaDX. The conversation gets deeper with LaRon Butler, Technical Account Manager at Litify, and Kelley Babbs, Technology Director at Blue Star Families, as we talk about getting hired as an admin and what traits organizations are looking for. Join us as we talk about the ins and outs of interviewing and hiring, how to cultivate confidence, and transferring your skills from a military background to get hired in tech. You should subscribe for the full episode, but here are a few takeaways from our conversation with LaRon Butler and Kelley Babbs. Eight long months of interviews. We wanted to take this opportunity to talk about getting hired and marketing yourself as an Awesome Admin because LaRon and Kelley both have unique perspectives. LaRon is early in her journey, while Kelley started as an admin but has transitioned into leading a team that includes them. “It feels great until you don’t get the job or you find out you don’t have enough experience to get the job,” LaRon says, “I thought I was going to save the world when I got my certification and it was going to start tomorrow.” Instead, it took LaRon more like eight months to find a position that worked for her. She had worked in IT for the Army and the government, “I just assumed that my experience and my transferable skills were more than enough,” she says. “Eight months is entirely too long for someone like me who has a technology background to land my first job,” she says, “and if it wasn’t for this community I would have given up.” LaRon kept making it to the later rounds of interviews only to not get hired. Eventually, she realized that she needed to ask for help from her peers and mentors. Military folks need to translate their skills a little differently to really make it clear just how much they’re responsible for. She also realized she needed to level up her skills beyond the Admin Certification, so she went back to VetForce for help. She’s now builder certified and community cloud consultant certified and has set her sights on customer success next, and those skills helped her land her new position. Looking for that Awesome Admin. For Kelley as a Director of Technology, we wanted to hear what she looks for on the other side of the table when she’s trying to hire that Awesome Admin. “First and foremost, I look for someone who’s excited,” she says, “if you’re not excited about the tools we use then you can’t get our users and our volunteers excited.” As we talked about last week, it’s not necessarily important that a new hire knows anything and everything, but they do need to know how to learn more. Kelley is also big on personality: “Be a fun human because we have to work together all the time.” That comes down to confidence and being able to make a strong connection in the interview process. Finally, she pays special attention to the VetForc...
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