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This episode features a conversation with Ann Rhoades, an experienced Human Resources expert.  Ann is known for creating corporate cultures based on values, customer service excellence, and employee engagement. Prior to founding People Ink, Ann served as the Chief People Officer of Southwest Airlines, Promus Hotel Company (Doubletree Hotel, Homewood Suites, Embassy Suites, and Hampton Inn brands), and JetBlue Airways. In this episode Ann talks about co-founding JetBlue Airways, leadership lessons learned at Southwest Airlines, and why great organizations live values instead of just putting words on the wall. Listen to more episodes from the Built On Purpose podcast at

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