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Chad's a firm believer that his time working in agencies, has made him a better freelancer. He got to know the ropes - the techniques, the business, the rates, the people... and most importantly his niche of premium packaging design. We chat about the importance of Instagram, awards, work-life balance and client relationships. But it's interesting, he isn't a freelancer who puts much 'personal' into his brand - he may know the ropes, but do we know him?

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