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Episode Info:   Hi everyone – thanks for listening today. Hope you’re doing great. Today is the 10th and final day of the Boss Hat launch. So, for the last 10 days we’ve had an episode a day – after today we’re going to be going to a weekly show with an episode being published every week. So – if you’ve not already done so it’d be great if you subscribed so you can listen in regularly. OK – so, for today we’re going to be talking about something that makes a lot of people squirm in their seats – and that’s feedback. Now what do I mean by feedback? The term feedback for me is where you receive information that you can use to help you to improve your performance. Now, this could be positive in terms of confirmation that you’re doing a great job. It could be recognition of the work that you do in the form of praise and thanks and I’ll cover that in a future episode, or it could come in the form of constructive feedback outlining things where you need to change, adapt in order to improve. Now, for a lot of managers the thought of giving and receiving feedback does make them squirm, as there’s often a bit of a negative connotation attached to the term where people just think they’re going to be criticised. But this doesn’t have to be the case. If you think of it this way – feedback is a tool to help you develop and develop other people. If you were an athlete you’d rely on feedback as you’d need that to get better. You’d need to know where you went wrong, how you can perfect your performance so that you can keep getting better. We even welcome feedback from our customers – after all feedback about the service we’re offering helps us to improve – but for some reason feedback for managers isn’t something that is always welcomed. So – for todays episode I’d like to share a quick and easy way to ask for feedback. I’d also like to share a quick tip for giving feedback, which is useful especially if you’re not particularly comfortable with this, and I’d also like to share with you why you should be actively asking for feedback if you don’t already do this. Right then – let’s start with the last one that I mentioned – and that is why you should be actively asking for feedback from your team. Now, as I’ve already mentioned feedback is a gift. It’s information about how you can improve, and make some tweaks to what you’re doing to get better results. T
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