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Should automation projects be a business activity or an IT activity? What differentiates Bot 1.0 from 2.0 & 3.0? What is task harvesting? Why do less than 5% of organizations have an automation strategy, when automation is clearly such a major component of enterprise digital transformation? As Chair of the IEEE Working Group on Standards in Intelligent Process Automation, Lee Coulter is in a unique position to answer these and many other questions about automation. Lee talks with us and shares his insider perspective of where automation is heading, what you're really buying when you invest in an automation platform, and what the one essential skill is that will set apart successful individuals in a highly automated future.

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