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Episode 31 highlights with Hana Nagel: - How the President of the United States did “user research” and what you can learn from that in your work as a UX designer, researcher and product maker - Doing user research...about user research, so that you can see much more success with your organization adopting a more user centered mindset - Focusing on the outcomes of research to create a greater impact with user research at your company - Learning the behavior of your teams and company in order to sell user research internally - How to empower other teams to do user research themselves in order to scale user research at your company - How to turn user research and findings into action and recommendations - Giving your team and company confidence in doing the right things

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