About This Show
WebmasterCast is a podcast for webmasters and internet entrepreneurs, hosted by Jennifer Moss, founder of BabyNames.com.
Most Recent Episode
Customer Service as UX - How NOT to Alienate Your Customers
Sep 15 15
We speak with Kelly Wolske, Senior Trainer at Zappos.com on how corporate culture can influence user support, and how customer service is an integral piece of UX (user experience).