About This Show
Improve your management and leadership practice over a cup of coffee and get a book recommendation too.
The role of the manager is evolving as technology helps us to self-organise and take more control of how and where we work from. In this podcast, Pilar Orti from Virtual not Distant, dissects modern management practice, not just for official managers, but for team members who want to make things happen too.
Most Recent Episode
MC7 Team Norms
Nov 10 16
In today's episode, we cover the five areas under which team norms develop and why we should pay attention for these unspoken rules that are emerging in our team. visit www.managementcafepodcast.com and www.virtualnotdistant.com Like it or not, your behaviour as manager, as team leader or as official person leading a team, really matters. Group norms develop as team members learn through experience what behaviours are acceptable and which aren't. These norms develop over time, as different people watch others in the team and adapt their own behaviour accordingly - either consciously or sometimes, even subconsciously. Group norms are those unspoken rules that emerge as people work together. They are part of a team's identity and culture. Some norms will be helpful but others will be unhelpful, so, at the very least, we should be aware of what they are. If as managers we are unaware of our own behaviour, we might well be planting the seed for an unhelpful group norm to emerge. The simplest example that comes to mind is attendance to meetings. If we always wait for latecomers to arrive before we start a meeting, either in person or online, then a norm will develop that says that it's ok to be late for meetings in this team. So, allow me to invite you for a little bit more of a guided coffee today. To just say, “Let's assess our team's norms” can be quite daunting. Where do we start? If we have a new team, how can we influence our team members so that healthy norms develop? As we're dealing with human behaviour, and even the more challenging behaviour in groups, how about breaking our thinking down into different kinds of group norms? To guide you through this, I've tapped into a great textbook called Organisational Behaviour in Organisations by Baron and Cohen. When breaking down the kind of norms we might see in teams, we can talk about norms around Openess and Honesty, Taking Responsibility, Working with Others, Following the Rules and Use of Resources. This is quite an interesting breakdown, which can also help us to look at differences in our team. Sometimes individual team members seem at odds with others. There might even be some conflict in a team if people view these aspects of working in an organisation differently.