Unbundled Attorney Mastermind
About This Show
In the Unbundled Attorney Mastermind podcast, we interview our provider attorneys and leading experts in the legal industry to identify best practices for fielding internet generated leads. We also discuss how to ethically and effectively offer unbundled legal services and other affordable options in your legal services practice.
Most Recent Episode
How Cultivating a Deep Understanding of Your Clients’ Emotional, Cultural and Political Context Can Help You Deliver Exceptional Service and Build a More Profitable Practice
Originally from Cuba, Moises Kaba has been providing immigration, family law and estate representation throughout Southern Florida for over 30 years. Today, Moises joins us on the show to talk about the importance of cultivating an understanding of the cultural history and the emotional fears of your clients, and how this level of empathy can help you become an exceptional communicator. This is one aspect of Moises’s three-part service philosophy which not only dictates the way he relates to his clients, but also determines the types of flexible payment options he offers. He also breaks down the true profitability of intelligently structured payment plans, and explains why so many attorneys that do not currently offer these options could be missing out on a tremendous amount of additional revenue.