The Membership Guys Podcast - Practical Advice for Membership Website Owners
About This Show
Join Mike Morrison from The Membership Guys for discussion, advice and insight on everything related to planning, running and growing a membership website or online course.
Most Recent Episode
085 - How to Deal with Problem Members
3 days ago
One of the best things about running a membership website is that we can market and position it in a way that we attract the sort of members that we most want to work with. However no matter hard you try to get only the "right type" of people in your membership, you will inevitably experience problem members. Sometimes it will be a personality clash, where certain members just rub you up the wrong way; however there will be instances where you need to deal with potentially toxic elements among your member base. So how do you deal with them? I address that question and more on the latest episode of The Membership Guys Podcast. In this episode, I discuss: The questions you need to ask yourself before dealing a 'problem' member How to implement a two-tier "strike" based approach to dealing with issues When it's the right time to kick out difficult members The process and steps to take when removing someone from your membership
Rated 5 out of
Thanks for sharing your gift
Loving it and getting a lot from the podcasts. Thanks for sharing so generously.
The sound is great and your voice very clear. Nice to hear a Bristish accent in a field dominated by Americans.
Date published: 2016-12-15
Rated 5 out of
Packed with great insights and information!
I enjoy listening to this podcast since it is packed with great insights and information on building, marketing and managing your membership site. I learn tips and techniques with every episode. Keep up the great work Mike and Callie!
Date published: 2017-01-16