The Crisis Intelligence Podcast with Melissa Agnes
About This Show
With social media, the 24/hour news cycle, mobile technology and everything else, crisis management has become an art form that needs to be more than just a plan, but incorporated into the fibres of your organization's corporate culture.
On her podcast, Melissa Agnes interviews leaders and interesting people from around the globe. Together, they discuss the leading trends, issues and strategies for effective crisis management in this connected and real-time world.
Subscribe to this podcast and join Melissa as she unravels the complexities that this 21st century presents to your organization and helps you turn today's real-time challenges into a winning crisis management strategy.
Most Recent Episode
TCIP #059 – The Human Capital Component Of Crisis Management, With Sam Miller
Earlier this week, I published a #crisisready video that discusses the emotional factors that can quickly escalate an incident to crisis-level. Remaining on the topic of emotional impact and the human factors of crisis management and preparedness, I’m excited to be sharing the latest Crisis Intelligence Podcast with you! I recently had the opportunity to have a conversation with Sam Miller, a psychotherapist with a particular expertise in trauma counselling, and a keen understanding of the psychology of business and the workplace. Within this podcast, Sam and I discuss “the human capital component” that should be factored into your crisis preparedness and crisis response. It’s an interesting and enlightening conversation that will give you the initial tools to explore how to make sure you don’t underestimate the emotional effects of a crisis, as well as how to mitigate the psychological risks that can be an impactful part of your organization’s crisis management. This episode of The Crisis Intelligence Podcast discusses: The human and emotional factors that should be incorporated into your crisis preparedness and response. Three steps you should take to implement the human capital component into your crisis preparedness. An important question that should be added to your risk analysis – every time. What it means to “normalize emotions” – and leadership’s role and responsibility in doing so. Running time: 49:30 Subscribe to the Crisis Intelligence Podcast! Subscribe and leave us a review on iTunes and/or Stitcher Subscribe via email Connect with Melissa and Sam About host, Melissa Agnes President and co-founder of Agnes + Day Inc., Melissa Agnes is a crisis management strategist and keynote speaker who helps global brands and governments prevent and manage a wide range of issues and crises. Her client list includes financial organizations, technology