Paintless Mentor Podcast
About This Show
Learning PDR and getting business was hard. It doesn’t need to be, especially when you discover interesting things from other fields. Things which at first do not appear related at all.
This Podcast will make these connections to marketing and selling your service, and yes, to pushing dents.
Most Recent Episode
PM46-You Broke My Car - Customer Service Issues Done Right
4 days ago
If you fix dents on cars for any length of time, you know things happen which may make your customers angry. Listen for the best way to handle customer issues Customer problems? Do this every time even when you don't think you should Angry customer starts a rant on social media, what's the best way to handle it? Customer is always right, true or false? Retail stores with liberal return policies, is this a model you should try to follow? Multiple scenarios you may live through with PDR customers, how to handle each SHOWNOTES