Executive Innovation: The Evolution of Customer Experience & Sales
About This Show
One Touch Brands brings you real executive conversations and topics about the evolution of customer service, sales and marketing with technology innovation and the change in consumer expectations. Host Carrie Chitsey Wells, talks with technology and industry experts, executives, innovators and entrepreneurs openly about the problems they encounter, the future of technology and how they are embracing the future of the mobile and digital worlds in their customer service and sales organization. We ask the questions you are thinking, the questions you are scared to ask and we make your brain hurt after!
Most Recent Episode
Future of Health Care, Behavioral Health & Patient Expectations
Carrie Chitsey Wells is joined by healthcare expert Mary Tucker, CEO of UPIC Health. She is a proven executive in Healthcare with a company focus on behavioral healthcare support and management. She has had previous roles at Planned Parenthood, DC Gov't, Phillips & Disney. Listen to Carrie & Mary talk about how the healthcare system has changed and the need for "patient focused & facing" technology innovation. They discuss what really measures a "happy" patient and the expectation for immediacy with healthcare providers. See what hits home with Mary on how mobile video connect technology can help save lives in alcohol, drugs, suicide, military and the youth.