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Episode Info: Here's a scenario: we drop something off at an establishment (say, a dry cleaner) and are asked when we would like to pick up our linen shirt. We say a date. The dry cleaner, without acknowledging what we've said, announces it will be ready another date. Well, there's a listener out there quite triggered by this kind of thing. Well Dr.Josh Lichtman, who has the same problem himself, has some theories why.Read more »

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