Lean Blog Interviews Podcast
About This Show
Mark Graban interviews leaders and innovators in the lean thinking world. Topics will include lean production, lean thinking, lean healthcare, and lean enterprise. Visit the blog at www.leanblog.org. For feedback, email email@example.com. All past episodes can be found at www.leancast.org or search for the "Lean Blog Archive" podcast that has older episodes.
Most Recent Episode
277 - Kay Kendall, #Lean and Leading the Malcolm Baldrige Wa
Joining me for episode #277 of the podcast is Kay Kendall (@KayAKendall), co-author (with Glenn Bodinson) of the excellent book "Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results."
Kay is CEO & Principal at BaldrigeCoach (see her bio there). Since 1989, BaldrigeCoach has worked with organizations across every sector, large and small, to use the Baldrige framework to create focus, align empowered employees, provide high quality products and services, deliver exceptional customer experience, and achieve enviable results.
In this episode, we discuss topics including her background in manufacturing and quality, her experience with the Baldrige approach, and the ways that Lean and Baldrige are complementary.
Rated 5 out of
Interesting mix of guests, good discussions on a number of topics, not just "lean manufacturing" related.
Date published: 2014-05-23