Metric: a UX Podcast
About This Show
Metric is a #libux podcast about design and user experience - not-specifically but often about libraries and the higher-ed web. Guests join award-winning hosts Michael and Amanda to talk shop. We're super chatty, highly expert :).
Most Recent Episode
Personas, Jobs to be Done - oh, and LITA
Recently, LITA embarked on a big persona-making project in order to better align their services to the needs of their members, the results of which they just revealed. This provides a solid talking point to introduce conceptual problems with personas and introduce a potentially better-suited approach: jobs to be done. 00:43 - LITA created a bunch of personas2:14 - What does LITA actually want?3:39 - Personas are more noise than signal5:37 - Personas are best as a demographic snapshot6:05 - The User Story7:35 - The Job Story8:04 - Jobs to be Done11:36 - So what jobs do LITA personas need done?14:04 - What should LITA do, then?15:44 - Support Metric: https://patreon.com/libux16:42 - How to enter for our giveaway: a copy of Practical Design Discovery by Dan Brown.Twitter: @metricpodcastFacebook: LibUXJoin us on Slack: https://libux.herokuapp.com