Be a Better Guide Podcast - Tourism Training, Hospitality and Travel Business Success
About This Show
Kelsey Tonner is an experienced, global tour guide and founder of the Be a Better Guide Project, a movement that brings together tour guides and tour operators from around the world to learn from one another. His mission is to help anyone, anywhere, create extraordinary experiences for travellers. In this podcast we’ll look at best practices for tour guides, travel businesses, activity operators and Destination Management Companies. Whether you’re a freelance guide, a travel business owner, a tour operator, a travel agent, a lodge, a hotelier or a tour guide trainer, the Be a Better Guide podcast will offer simple, actionable advice for increasing your bookings and building a successful tourism brand. Find show notes, links and and VIP resources at http://www.beabetterguide.com/podcast.
Most Recent Episode
Episode 30 – Common Mistakes Made on Group Tours ft. Zipline Canopy Tours by South Park
4 days ago
Good satire is hard to come by.
So when Trey Parker and Matt Stone, the award-winning creators of South Park and The Book of Mormon, decided to parody the common mistakes made on group tours – I got pretty excited.
Although the writers of the show really take aim at zipline tours in this episode – let’s not get too smug. We’ve all been on group tours with these exact same issues… and there is even a chance that your tour suffers from similar symptoms.
Everything from soggy sandwiches, waiting for late guests, overly long shuttles, ‘long stories not-so-short’ and forced sing-alongs – a little truth goes a long way when it comes to group travel experiences.
Enjoy the episode, share it with any colleagues or staff that need a chuckle, and let’s make sure we aren’t making these mistakes.
All the very best,
In the comments below, share your WORST group tour experience! What went wrong? How might you have handled things differently if you were running the show?
Full Video of the Episode
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