The Business Experiment Podcast
About This Show
Once upon a time, Jemimah Ashleigh and Shevonne Joyce each started a business and talked almost every day about the REAL of doing so... They laughed, cried, had a few WHAT THE BLEEP moments, Liam Hemsworth got a mention somewhere and then it dawned on them: THIS IS A THING. The Business Experiment Podcast was born. As the name suggests, it's an experiment involving two entrepreneurs and a cat who decided it was time someone got real about what it's like to run a business for the first time; the good, the bad, the ugly. This is designed to document their personal experiences to inspire you, motivate you and maybe mildly entertain you. The best part is, we have no idea how this will turn out: we have never recorded a podcast before... What better time to start than now?!
Most Recent Episode
The Business Experiment - The Customer is Not Always Right - Episode 16
3 days ago
In this episode, Jemimah and Shevonne discuss the controversial statement that the customer is always right. What does this mean for business owners, employees and customers themselves? We give some examples of great customer service and how to deal with difficult customers. Listen to find out some customer service tips, tricks and lessons learnt. We are also up to our usual frivolity, welcome a new country to our growing list and announce our upcoming ask us anything event! Enjoy!
"The customer is always right" - Harry Selfridges
"Clients do not come first. Employees come first. If you take care of your employees, they will take care of your clients" - Richard Branson