InspireCast Customer Experience Podcast
About This Show
The InspireCast Business Podcast is your leading source for real interviews and insights with leading customer experience and engagement experts featuring your co-host, Mirza Baig of GMC Software.
Each series of podcasts will feature a new real-life expert as co-host, so tune-in often to learn from top business leaders on challenges and best practices when it comes to managing your customers and the overall customer experience.
Most Recent Episode
@ScottDraeger & Yarun Nahar on the launch of GMC Inspire R11 #CJM #CCM
In this episode of the InspireCast, the focus is on technology, in particular GMC Software's launch of Inspire Release 11 (R11).
Mirza talks with Scott Draeger, VP of Product and Yarun Nahar from the Product Marketing Management team on the value proposition of Inspire R11 for the CIO, the CMO and the line of business user when it comes to creating consistent, unified and frictionless CX.
With so many new features including mobile approval, customer journey maps and Cloud scaling capabilities - this is must-listen podcast for any CX professional thinking about CJM and CCM technologies.