InspireCast Business Podcast
About This Show
The InspireCast Business Podcast is your leading source for real interviews and insights with leading customer experience and engagement experts featuring your co-host, Mirza Baig of GMC Software.
Each series of podcasts will feature a new real-life expert as co-host, so tune-in often to learn from top business leaders on challenges and best practices when it comes to managing your customers and the overall customer experience.
Most Recent Episode
@kkopetz of Intel on #CX, the science of customer data & the cost of doing nothing
In this episode of the InspireCast podcast, we chat with Kim Kopetz, Senior Director of Customer Experience at Intel.
A must listen session for any CMO or Chief Customer Officer. Kim offers great insight on a range of topics from CX currency, voice of the customer (VoC), the science of customer data, the cost of doing nothing and the power of bringing product to market faster.
Make sure this podcast is part of your marketing or business playlist.