InspireCast Customer Experience Podcast
About This Show
The InspireCast Business Podcast is your leading source for real interviews and insights with leading customer experience and engagement experts featuring your co-host, Mirza Baig of GMC Software.
Each series of podcasts will feature a new real-life expert as co-host, so tune-in often to learn from top business leaders on challenges and best practices when it comes to managing your customers and the overall customer experience.
Most Recent Episode
Chaim Sajnovsky on developing mobile apps with customer experience (#CX / #CustExp) in mind
2 days ago
This episode is a must-listen for any bank, insurance or retail executive that wants to learn how to market to millennials and Generation Z via mobile apps! On this episode Mirza chats with Chaim Sajnovsky, Founder of B7Dev - a mobile app development firm on his view with regards to customer experience on a mobile device and mobile app; the differences between UI and UX; plus the topic of in-house IT security and data assurance. Finally, Chaim elaborates on new emerging technologies on the horizon, in particular: machine intelligence, the new field of AI which blends big data, machine learning and artificial intelligence.