Normand Desmarais is chairman and founding partner of Tier 1 Performance Solutions and Xcelerated Learning Dynamics, Inc., a HealthStream partner. Having spent the last 30 years researching the science of adult learning, Norm firmly believes that understanding how the human brain works is key to helping individuals develop and perform at their absolute very best. In this episode, Norm shares his research on a type of learning where students are trained only on what they don't already know—a concept known as personalized learning. "From a profit and loss standpoint, personalized learning is the most efficient learning delivery system, period. Ultimately, you’ve got to assess individuals and find out where their current state is, and then provide them only with the knowledge and information they need in order to get to a [higher] performance level." Norm also shares his insights into how learning must evolve to meet the pace of innovation and change in healthcare.