About This Show
In the only podcast dedicated to the ‘Subscription Economy’, hosts Tom Krackeler and Rachel English talk to innovators, entrepreneurs, and analysts about the business shift towards recurring revenue.
More on succeeding in the Subscription Economy at https://www.zuora.com/podcast.
Most Recent Episode
Ep # 9: Catherine Courage on Design Thinking and Customer Experience
Our guest on the Subscribed Podcast is Nils Vinje, a partner at Glide Consulting, a Customer Success consulting firm that helps VC-funded startups and Fortune 1000 companies lay the foundation for customer success and make renewals and expansions inevitable. We talk to Nils on the evolution of customer success teams, the 4 Ps that are crucial to success and other best practices. For transcripts and more on the Subscription Economy, head over to www.zuora.com/podcast