About This Show
BMC’s Digital Outliers features conversations with some of our industry’s brightest minds as they examine the many ways digital technology is transforming the modern workplace. While they discuss parameters for Go and No Go, they also provide prescriptive guide points for companies that want to be more successful in capitalizing on the value the digital workplace offers for greater growth.
Most Recent Episode
Episode 5: Digital Transformation: It’s About People
In this episode, host Brian Solis interviews Steve Snyder, CIO for the Massachusetts Convention Center Authority, about the paths he’s taken in transforming Boston’s convention center into one of the world’s most technologically sophisticated and capable exhibition and conference locations.
Snyder details the importance of finding the right people and, just as important, creating an atmosphere where they are highly engaged, motivated, and invited to share and collaborate. They are also expected to take risks to build solutions that meet and exceed customer needs. Otherwise, says Snyder, his three conference centers are nothing more than “just big boxes.”