Episode 90 of the Walking Leader Podcas - Bad Customer Service and how leaders can do something about it. Sometimes, the easiest thing is also the simplest thing to do. Your host is David G. Guerra, author of "The Walking Leader" and "Great To Follow". David is a US Army Veteran, ex-State of Texas IT manager and Private Sector entrepreneur. Using all the skills, knowledge, and wisdom gained at all three, David put together the 20 rules that are found in "The Walking Leader" and in "Great To Follow". Podcast listeners get a 25% discount when purchasing paperback at https://www.createspace.com/4396434 use code QUNBC34B at checkout I invite you to take about 12 minutes and listen to the Episode 90 of the Walking Leader Podcast. Enjoy! Music in this episode: "Pilot Error" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/ ---- David G. Guerra is the author of the "Walking Leader". The Walking Leader is a book for anyone in any organization that is looking for tool to increase their presence and increase their leadership skills and abilities. The Walking Leader serves as a guide for those that are not certain how to go about walking around the company, meeting and interacting with everyone in the organization. The Walking Leader brings to the reader 20 rules to utilize when getting out there on the company floor and making the best of the time with other employees.