Outside In with Charles Trevail
About This Show
Outside In with Charles Trevail takes a look at the strategies and philosophies of the world’s most customer-centered brands. Leaders from business, media, and academia discuss the importance of being a customer-inspired organization, and share best practices on how to get there.
Most Recent Episode
Jet.com Isn’t a Unicorn, It’s a Hippo
Jet.com has built its e-commerce business on transparency, fairness, and trust. Jet President Liza Landsman joins the podcast to share how Jet, now part of Walmart, is making online shopping more efficient and a lot more fun.
Listen to this episode to learn:
• How Jet.com creates “last mile” supply chain efficiencies by putting shoppers in control
• Why pivoting is less risky when customers drive the decision
• Ways Jet ensures senior leaders and employees stay connected to shoppers