Service Catalyst: Building Effective IT Organizations
About This Show
A free monthly podcast provided by Service Catalyst that provides insight for IT Executives about improving efficiencies, meeting service levels and preparing IT organizations to meet audit and compliance initiatives.
Most Recent Episode
Episode 33 - Twitter Integration and ServiceNow
Why on earth would you want to Tweet from ServiceNow? Think Major Incidents, Outages, Alerts, the ability to communicate when your own network is unavailable. How might you integrate ServiceNow to not only publish tweets but to bring info from your Twitter feed into ServiceNow to correlate that data with activities happening in your environment using Performance Analytics? Learn the why, what and how about integrating ServiceNow with Twitter in this informative podcast.