We want to put it right out there for you to be as clear as possible. Our major policies are no secret and we really want to put it out there as many ways as possible. Learn about what and why we have a really strict cancellation policy. This policy allows our clients probability of having the same sitter sky rocket. I am sure you can imagine it would easily and quickly grow annoying to sitters if they rearranged their schedules to say yes to pet sits and then it was canceled on them. We do this to protect everyone. Confirmation of services always comes in writing and in email. Find out why this is a crucial part of our business. Every time we have shared a job with other people, things have always happened. Communication breaks down, the care for the pets mess up, and things just don't run smoothly. Listen in on what our policy is and why! :) What do you think about our policies? Sound off below... For more info check out our policies page.