Amazing Business Radio
About This Show
Customer service expert and New York Times bestselling author Shep Hyken interviews leading business professionals and personal growth experts. Each guest shares tips and insights on how to succeed, not only in one's professional life, but his or her personal life as well.
The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics that will provide answers that listeners need to know in order to take their success to the next level.
Amazing Business Radio airs every week.
Most Recent Episode
Bill Gessert Shares Tips to Make National Customer Service Week a Success
Shep Hyken speaks with writer, speaker, and the President of International Customer Service Association (ICSA), Bill Gessert about National Customer Service Week. (This year the dates are October 3-7, 2016.) They discuss the background and history of this week, which includes a Presidential Proclamation, and discuss the importance of appreciating both your external and your internal customers (the people you work with). In addition to sharing ideas that your entire company can celebrate, they also provide great tips for making this special week successful. If you want to make your National Customer Service Week a success, you can’t miss this episode of Amazing Business Radio!