2X eCommerce Podcast - Expert Advice, Interviews, and Training to Grow and Scale Online Retail Businesses
About This Show
2X eCommerce Podcast is an Ecommerce Podcast Show dedicated to rapid growth and scale in online retail.
It neither for enterprise nor for micro etailers.
It is geared to helping ambitious online retailers looking at scaling by 2X, 3X or even 10x.
I hand pick the guests that come on the show to share their expertise and experience.
My criteria is based on one question:
Can my guests’ provide valuable information and insights to help you my listeners rapidly grow metrics such as conversions, average order value, repeat customers, traffic and ultimately sales?
If they can, then I try my best to get them on the show!
Most Recent Episode
EP14: TrueFacet a 'Controlled eCommerce Marketplace' that Handles & Vets Physical Products
TrueFacet is a New York-based online marketplace for authentic pre-owned designer watches and jewellery from the most luxury of brands like Cartier, Bulgari, Patek Philippe, and Van Cleef and Arpels. Tirath Kamdar, CEO and Co-Founder of TrueFacet discusses how himself and his team are building a 'controlled' eCommerce marketplace for luxury physical products. Tirath has over a decade of experience in the jewellery industry in retail and manufacturing, as well as comes from a family of jewellers. Tirath went through TechStars Seattle, and just completed a $7 million dollar round of funding from Maveron and Joe Montana's Liquid2Ventures. On this episode, we talk about: How TrueFacet has had to blend elements of physical product online retail into a marketplace model i.e. they handle and vet products sold through their marketplace for authenticity How vetting the authenticity of every single item sold through TrueFacet delivers customer satisfaction and marketplace trust Marketplace chicken or egg situation: what did Triath's growth marketing team chase first? Buyers or Sellers? How Tirath organise sellers first before attracting buyers to TrueFacet How TrueFacet found initial traction without any paid advertising. How his team made use of Google Analytics to run a manual demographics study. How they approached their customers and made sure that they are building trust between the buyers and sellers and the marketplace as a whole. How to be strict and provide security while still giving your customers an incredible experience. How to build trust and security with buyers and sellers. Guest’s Top Tips: Tirath, recommends the following three steps to building a business. Solidify and make sure you have the most optimal user experience. Get some real partners - the ones around the table that really matter. Get some capital. It is also important to build trust and provide security to your customers, that delivers the best experience possible. He believes in deep data analysis, paired up with a personal approach customer service. -