Working at Stitcher

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Overview

Stitcher is reinventing radio as we know it, bringing the best of on demand audio content to listeners everywhere. Stream the latest in news, sports, talk, and entertainment to your mobile device anytime, anywhere. Stitcher is the easiest way to discover the best of over 65,000+ shows and live stations, with customized recommendations based on your listening activity. Stitcher is integrated with Ford, GM, Mercedes and BMW vehicles and has been downloaded over 9 million times.

Stitcher is located in the heart of San Francisco’s SOMA district and is backed by top-tier investors, including Benchmark Capital and NEA. Stitcher has a great team and is looking for people who are excited to change the future of radio.

Benefits:

  • Flexible working hours
  • Competitive compensation and equity
  • Fun collaborative work environment
  • Stocked kitchen
  • Health insurance including medical, dental and vision
  • Foosball table and regular matches

Stitcher, Inc. is proud to be an equal opportunity employer.

If you have an interest in being part of an exciting team, please send your resume and cover letter by clicking the "Apply" button below for the position you're applying for.

Currently Seeking

Building Photo Our team works to build a good product...
Partner Support and Content Operations Specialist
Partner Support and Content Operations Specialist


The Partner Support and Content Operations Specialist will be the liaison between our brands content partners and internal teams responsible for providing the span of technical services we offer (hosting, distribution, data, monetization), ensuring we continue to deliver world-class products. This position will be intimately familiar with the content lifecycle, from conception to successful deployment, and thus serves as a primary resource for directives when the need for new processes emerge or setbacks arise. This role reports to the Head of Content Operations.

Our ideal candidate will be an effective communicator, highly organized, familiar with industry trends and excited to contribute to the growth of the podcast and audio content landscape. A passion for problem-solving and ensuring our partners feel supported and excited about being on Stitcher/Midroll is an additional quality we seek. The ideal team member will enjoy educating others through empowering them with accurate, concise information.

What You'll Do:

  • Oversee operations for original content, as well as onboard and manage partner content on both the Midroll and Stitcher platforms
  • Partner support: onboarding education, facilitate show requests, new partner outreach and manage promotional campaign requests (tool improvements, automation, general optimization)
  • Onboard client partners, develop launch plans, and coordinate timelines with stakeholders
  • Work with our owned and operated content brand teams to orchestrate cross-promotional campaigns and prioritize premium content initiatives
  • Work with our sales team to build monetized campaigns that meet deadlines and deliverables
  • External communications: through social media and email, communicate scheduled maintenance, product announcements, and anticipate FAQs


  • What You Bring:

  • 1-3 years of content operations/marketing experience
  • Helpdesk support experience is a must, crisis communications experience preferred
  • Excellent writing and communication skills
  • Familiarity with content management systems
  • Highly organized, responsive problem-solver who's always armed with Plans B, C, and D
  • Comfortable with Google Business tools (gmail, calendar, spreadsheets)
  • Passion for talk content, podcasts and digital innovation generally
  • Editorial experience with social media, copywriting, or public relations is a plus
  • Experience with audio editing tools (Audition, Audacity, etc.) also a plus
  • Creative, enthusiastic, and collaborative


  • Education & Experience/Certifications:

    Bachelor's degree in Communications, Audio Production, Digital Media, or equivalent years of experience Work Environment

  • Minimal travel
  • Minimal weekend and/or holiday work required
  • New York Area candidates preferred - job location will be in New York, New York
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